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Cross-Cultural Communication Takes More than Manners
I can’t stand it when someone writes “obviously” in at the beginning of a sentence, any sentence. Nothing is obvious to everyone, especially when it comes to appreciating the impact a person’s culture...
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The Right Way to Speak to Yourself
“Who can tell me what holiday is coming up next week?” Dorit* looked around the room at the circle of six year olds, almost all of whom raised, or rather waved, their hands eagerly. I was with my...
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Design Thinking at Edmunds.com
Breaking down silos and decision-making hierarchies, understanding customers better, bringing products to market faster — these are imperatives for many companies today. As anyone who has tried knows,...
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Workers, Put Those Headphones On
Data makes me nervous. In school, I was always more comfortable taking a college course like Physics for Poets than I was taking any class with real math. Even today, I’m uneasy at the thought of a...
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